At Gallery, we set up and support your IT. We got started doing this over 20 years ago in London, England, and now have two US-based offices in Raleigh, North Carolina, and New York City. We work with nonprofits and small to medium-sized businesses and offer a personalized service, based on your individual needs
We provide desktop support for the computers and mobile devices you use every day. This includes antivirus & malware protection, patch management, 24x7 monitoring, and automated alerts. Our goal is to keep your machines up to date and running smoothly. We don't work off the common break/fix model, where we wait for faults to arise. Rather, we provide a managed IT service with ongoing maintenance and monitoring to prevent problems before they happen.
We look after your servers, Internet connection, and any other networking components you may have. We take a holistic approach to support, so you can look to us for all IT matters. We even manage vendor relationships, so you never get stuck in the middle when technical issues arise. We're also experts in backup and disaster recovery plans so we can put your mind at rest when it comes to protecting your data
Our support service was designed with communications in mind. We provide a highly responsive helpdesk with unlimited telephone, email, and onsite support, all as standard. Our engineers average 15 years in the IT business and can provide quick, clear jargon-free advice and guidance. We also schedule regular maintenance visits and strategic meetings to harbor long-lasting client relationships